About ClaimCompass

At ClaimCompass, we all come to work everyday because we want to make travel a positive experience again. You see, somewhere along the way, service in the travel industry took a wrong turn. Today, airlines systematically overbook, delay or cancel flights, trying to cope with margin compression, fierce competition and existing infrastructure, which cannot meet demand. And it seems that it all happens at the expense of the average traveler.

Luckily, back in 2015 we came across a regulation, which states that in the above cases, passengers are entitled to monetary compensation. What we found out, however, is that the airlines have kept it a secret and made it very difficult to claim, speculating on passengers’ lack of awareness and legal knowledge. As a result, less than 2% of all travelers entitled to compensation actually end up receiving it. We didn’t think that’s fair.

So we decided to build ClaimCompass: a platform, which helps you file a claim in less than 2 minutes, while our software does the rest. Yes, sometimes things do get complicated, but we always, always, deliver on our promise: we’ll work with airlines, courts and national enforcement bodies to make sure that if compensation is owed to our clients, it will be paid. Today, we’re proud to say that we’ve helped thousands of passengers and secured millions in compensation.

The ClaimCompass team

Ordinary travelers, usually ending up in middle seats, the founders came together from legal, tech and marketing backgrounds, with nothing more than an idea to make air travel a bit more bearable. Not much would’ve been possible without all the great minds that joined along the way. Today, ClaimCompass counts lawyers, former executives of national enforcement bodies, aviation experts, machine learning and artificial intelligence engineers, marketers, customer service reps speaking 11 languages, and even an office bartender.

What we offer:

• Great team culture: the people who work behind ClaimCompass is what makes this company great. We are open, independent and hard-working, always willing to help each other out. Oh, and we do have fun!
• We’re international: ClaimCompass was born as an international venture and we like to keep it that way. Today, our team consists of over 9 different nationalities, speaking 13 languages. Get out of your bubble!
• Flexible hours: we only hire people who want to work for us and concentrate on the results, not on the time they get to the office. Remote, home, flexible hours - as long as the job is done, everyone is happy.
• Gym membership: stay healthy and active. Go to the gym, take a relaxing yoga session, or go kayaking with the team - you name it! We're offering you a gym membership from the month you join.
• Continuous learning: keep learning and become a better version of yourself. Each employee gets a personal development credit, which may be used for classes, courses, books to make you smarter.
• Cozy office: make yourself comfortable. Our office is a casual environment so if it is slippers that you want to wear - please do! Socialize with other team members or find yourself a quiet spot for your next call, we have it.
• Team retreats: each year we take the team on a retreat. That's a week spent outdoors up in the mountains, or in a beach house in Greece, combining work with fun team activities and socializing.

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